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FAQ

Frequently Asked Questions

When can I move in?

If a space meets your needs, you can move anytime during our 24/7 access hours.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

What type of documentation do I need to provide to rent a space?

We require a government-issued photo ID.

Do I need to sign a long-term lease?

No, we only rent on a month-to-month basis.

How do I make a payment?

You can pay in person, mail a check or money order, or pay through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express, and Discover.

How do I know how much space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing, you will be given your own security pass code, which will allow you entry during normal access hours.

Do you have handcarts and dollies available at your facility?

Yes.